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Acceptable Use Policy

 

OnRamp Access offers its customers high quality Internet Access for very reasonable prices. In order to insure that we are able to continue to offer quality services at these prices, we strictly enforce the following Acceptable Use Policy. Of course, OnRamp Access reserves the right to terminate service to any customer at any time for any reason it deems appropriate.

OnRamp Access Dial-up Unlimited Internet accounts are intended for interactive access to information and resources located on the Internet. They are intended to be used to connect only one computer at a time to the Internet. They are not to be used as a full time, dedicated connection to the Internet or as a connection for more than one computer at a time to the Internet. OnRamp Access users will be automatically logged out after 20 minutes of inactivity or after 3 hours of continuous use. Use of any mechanism to defeat our inactivity monitors or the use of automatic redialing software is not allowed. OnRamp Access actively tracks the use of "Pings" and automatic e-mail retrieval software. If OnRamp Access determines that a customer is actively trying to defeat our inactivity monitors, is using automatic redialing software or otherwise using this interactive account as a dedicated account to the Internet, OnRamp Access will immediately deactivate that user's account without prior notice. Use of an Unlimited Internet account to connect a more than one computer at a time (i.e. a network of computers) through a proxy server or through the use of a NAT capable device or similar device is not allowed. OnRamp Access provides Dedicated Internet Access accounts that may be used for these types of services. If OnRamp Access determines that an Unlimited Internet account is being used for a dedicated connection to the Internet or is being used to serve more than one computer at a time, OnRamp Access will notify the user of the violation and offer to change the account to a Dedicated Internet access account. If the user does not wish to purchase a Dedicated Internet access account, OnRamp Access will terminate the Unlimited Internet account. In no case will the customer be charged more than the advertised price for the Unlimited Internet account without their consent to change to a Dedicated Internet access account.

OnRamp Access Telesurfer, Telesurfer Pro, Homesurfer and ShareLink DSL accounts are Residential/Small Business DSL accounts (R/SOHO accounts) intended for casual interactive access to information and resources located on the Internet. R/SOHO accounts are intended to be used to connect only one computer at a time to the Internet. Use of a one of these R/SOHO DSL accounts to connect more than one computer at a time (i.e. a network of computers) through a proxy server or through the use of a NAT capable device or similar device, or any other method, is not allowed. OnRamp Access provides Business DSL Internet Access accounts that may be used for these types of services. . If OnRamp Access determines that one of these R/SOHO DSL accounts is being used to serve more than one computer at a time, OnRamp Access will notify the user of the violation and offer to change the account to a Business DSL Internet access account. If the user does not wish to purchase a Business DSL Internet access account, OnRamp Access will terminate the R/SOHO DSL Internet access account. In no case will the customer be charged more than the advertised price for the R/SOHO DSL Internet access account without their consent to change to a Business DSL Internet access account.

Changes to the Acceptable Use Policy
This Acceptable Use Policy is subject to change without notice. A current copy will always be available to you upon request.

Unacceptable Use Policy
It is unacceptable to use OnRamp Access to gain unauthorized access to computers, networks or network resources.

It is unacceptable to use OnRamp Access to disrupt or interfere with computers or networks accessible to the Internet. This includes the propagation of viruses or worms and the act of mail bombing other networks.

OnRamp Access' services may only be used for lawful purposes. Transmission of any material in violation of any U.S. or state regulation is prohibited. This includes, but is not limited to: copyrighted material, threatening or obscene material, or material protected by trade secret. By subscribing to OnRamp Access, you agree to indemnify and hold harmless OnRamp Access from any claims resulting from your use of this service which damages you or another party.

It is unacceptable, and unlawful in many areas of the United States to use OnRamp Access to send Unsolicited Commercial E-mail, otherwise known as "SPAM".

OnRamp Access reserves the right to terminate any account being used to perform unacceptable or unlawful activities.

Terms of Agreement
OnRamp Access, Inc. does not make any express or implied warranty including, without limitation, implied warranties of merchantability and fitness for a particular purpose of any software or documentation. OnRamp Access, Inc. accepts no liability for lost or corrupted data, or software, or for other indirect, incidental, special or consequential damages. Additionally, OnRamp Access, Inc. takes no responsibility for any damages suffered by you including, but not limited to, loss of data from delays, nondeliveries, misdeliveries, or service interruptions caused by OnRamp Access, Inc.'s own negligence or your errors and/or omissions.

OnRamp Access, Inc. does not make any express or implied warranty including, without limitation, implied warranties of merchantability and fitness for a particular purpose of any information, service or products offered on the Internet.

Although OnRamp Access, Inc. endeavors to make access to the Internet safe for its subscribers, OnRamp Access, Inc. accepts no liability for damages as a result of access to the Internet. Each subscriber is responsible for appropriate safety measures when interacting with the Internet including, but not limited to, scanning all downloaded files for viruses, guarding passwords, and protecting minors from inappropriate communication. Although users can obtain information on standard safety measures from OnRamp Access, Inc.'s support personnel, OnRamp Access, Inc. in no way warranties, or accepts liability for such information.

OnRamp Access, Inc. offers Virus Scanned E-mail in conjunction with some of its services. OnRamp Access, Inc. uses the world's leading Virus Scanning software with regularly updated signature files to offer the best available protection from discovered and undiscovered e-mail viruses. However, OnRamp Access, Inc. makes no express or implied warranty that e-mail accessed through OnRamp Access, Inc.'s Virus Scanned E-mail will not in fact contain E-mail viruses that have defeated OnRamp Access, Inc.'s virus scanning technology. Additionally, customers who use OnRamp Access, Inc.'s Virus Scanned E-mail are still vulnerable to viruses from other sources such as disks, or downloaded files from web pages. Therefore, the Customer should maintain other Virus scanning technology for their computer.

OnRamp Access, Inc. will make every reasonable effort to maintain the confidentiality of subscriber’s electronic mail. However, because of technological limitations, OnRamp Access, Inc. cannot guarantee such confidentiality. Additionally, OnRamp Access, Inc. will cooperate with any law enforcement agency that has obtained proper legal authority to view subscriber’s email, and will respond to other legal process as provided by law.

OnRamp Access, Inc.'s services may only be used for lawful purposes. Transmission of any material in violation of any U.S. or state regulation is prohibited. This includes, but is not limited to: copyrighted material, threatening or obscene material or material protected by trade secret. You agree to indemnify and hold harmless OnRamp Access, Inc. from any claims resulting from your use of this service, which damages you or another party. At our discretion, we may revoke your access for inappropriate usage.

OnRamp Access, Inc. reserves this right to cancel this service and reimburse you with any unused fees where appropriate on a pro-rated basis.

You may cancel a month to month account at any time by letter. You will still be responsible for any fees incurred up to the date of termination of this service. Additionally, any fees collected in advance for the current month's service are nonrefundable. You may also cancel an account with a term contract at any time by letter. You will remain liable for recurring charges for the balance of the term outlined in the contract.